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Guangzhou ShangXu Technology Co.,Ltd
Leading supplier of Queue Management System,Electronic Bank Queuing System,Hospital Queue System and etc solution with reliable quality and timely technical support.
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Bank 17 inch Touch Screen Ticket Dispenser Queue Management System

Guangzhou ShangXu Technology Co.,Ltd
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Bank 17 inch Touch Screen Ticket Dispenser Queue Management System

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Brand Name : ShangXu

Model Number : SX-QMS088

Certification : CE Certificate

Place of Origin : Guangzhou

MOQ : 1 set

Payment Terms : T/T, Western Union

Supply Ability : 6000 sets/per month

Delivery Time : 5-8 work days

Packaging Details : Standard Export Packing Cartons with Foam and other protection material

Product Name : Queue Management System

Application Software : Installed Queue Management System Software

Ticket Dispenser : 17 inch Touch Kiosk with Windows 7/10 OS

Call Terminal : Physial or Software Call Terminal Both available

Counter Display : LED or LCD available

Language Support : Arabic/French/English/Russia/Italian and etc

Number Of Services Support : More than 10

Number Of Counters Support : More than 30

Customizable Function : Yes

Warranty Year : 1 Year

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Bank 17 inch Touch Screen Ticket Dispenser Queue Management System


Complete Queue Management System Mainly Consist Of Below Component:


Queue Printer


Your customers receive a ticket at the reception and will be directed to the agent of the requested service so that he meets their needs. Customers will feel like they are being taken care of as soon as they arrive, and while they are waiting they can watch the screen showing your products and services.


Our ticket dispenser ensures the quality of service requested, in particular:

  • A personalized and multilingual ticket
  • Number of waiting customers
  • Automatic deactivation of the ticket printer (end of service time or agency congestion)

Technical Table: The table below explains the technical details of the QueuePrinter module of our Queue solution.


QueuePrintTouch screen management and queue management software
LocationAgency
Touch screen17 '' IR Touch Screen
LCD Monitor17" SAMSUNG LCD Monitor
OSWinows 7/10 OS
Number of servicesMax 10
BackgroundCustomizable
PrinterEpson 80mm Thermal Printer
Printing languagesArab/French/English and etc multiple language
Ticket content
  • Logo
  • Welcome message
  • Time and date of printing
  • Customer number
  • Service name
  • Number of people waiting for the requested service
AdministrationAutomatic shutdown of the ticket printer at a specific time (configurable)
ProblemRestoring the last number printed in the event of an unexpected restart

Call Terminal


The call solution is an application installed on the counter clerk's workstation for calling the ticket number.


Technical table: This table presents the technical information of the QueueCall solution.


QueueCallCustomer call software
Locationagency
Log inLogin / password authentication
Actions
  • Next customer call
  • Recall
  • Client transfer
  • Callback
  • Special Call
Display
  • Service in progress
  • Counter number
  • Number of customers waiting
  • Number of the next customer

Waiting Area LCD Main Screen


While waiting, customers can watch the screen showing advertisements, promotions or products on offer.


QueueScreen is a component of the Queue solution represented by a display screen, which can be divided into several zones in order to display the current number of each window.


Among the features of Queue Screen:

  • A Main screen which displays the current number of each counter
  • A scroll bar: communication, advertising, change
  • Dynamic content: images, text, video
  • A customizable background from the server

Technical table:


LCD Main ScreenQueue Play Software
LocationWaiting Room
Multimedia formatsImages, videos and etc
Zoning

Division of the screen into several areas for the creation of playlists



Queue Reporting


Each organization being unique, QueueReporting is a software which offers flexible and very precise statistics to obtain a relevant analysis in the most suitable format (graph, table, excel ...).


QueueReporting makes it possible to forecast the future workload according to the analysis carried out and the characteristics of the days, to centralize information and analyze waiting time, attendance, service time, etc.


Information analysis is done by: office, department, counter, agent, days, week, month, year. This function also offers an audit and monitoring Dashboard .


The following table shows the technical details of the QueueReporting application.


QueueReportingmonitoring and statistical software
LocationSeat
Statestics per customer
  • The mix and max time of a customer's waiting time
  • Average customer processing time
  • Number of clients served
Statestics by counter (agent)
  • Connection time
  • Processing times
  • Waiting, latency and non-working times
Statestics by department
  • The customer's waiting time in the service
  • The average waiting time per service
  • The maximum waiting time per service
Statestics of agencies

Comparison of

  • Number of clients served
  • Number of counters and agents
  • Average waiting time
  • Average processing time
ExportExcel

17 inch Touch Screen Bank Queue Management System

17 inch Touch Screen Bank Queue Management System


Wholesale Bank 17 inch Touch Screen Ticket Dispenser Queue Management System from china suppliers

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