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Guangzhou ShangXu Technology Co.,Ltd
Leading supplier of Queue Management System,Electronic Bank Queuing System,Hospital Queue System and etc solution with reliable quality and timely technical support.
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Interactive Intelligent Multimedia Token Number Management Bank Queue System

Guangzhou ShangXu Technology Co.,Ltd
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Interactive Intelligent Multimedia Token Number Management Bank Queue System

Brand Name : ShangXu

Model Number : SX-QMS116

Certification : CE certificate

Place of Origin : Guangzhou

MOQ : 1 set

Payment Terms : T/T, Western Union

Supply Ability : 500 set per month

Delivery Time : 7 work days

Packaging Details : Standard Export Packing Cartons with Foam and other protection material

Name : queue management system

Language : English/Arabic/French/Russian.etc multiple language supported

Function : Queue management,Smart Queuing Tickets printer

Material : Cold Rolled Steel

Warranty : 1 free year

Printer : Epson 80mm Thermal Printer


Touch screen : IR Touch panel

Os : Windows XP / Windows 7

Power supply : 110-240V 50HZ/60HZ

Type : wired / wireless

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Interactive Intelligent Multimedia Token Number Management Bank Queue System

Shangxu Queue Management System is an Intelligent Multimedia Queue Management Solution that allows achieving a better and effective quality of service to customers.

This solution allows a customer to take a sequentially numbered ticket that automatically organizes the queue flow. In this way, the system help to provide comfort as well as fairness to customers that know their place in the queue is secure, receiving additional information concerning the expected wait time. Therefore, customers can either take a seat comfortably or browse surrounding services. When the ticket number is called forward, the information LCD and audible sounders inform the customer that it is their turn to be served.

Offering a significant upgrade to standard queue management systems, the BlueCount solution lets you manage front and back office work, and monitor the full customer service experience in all services - using just one central server.

Our Queue Management System allows

• Maximize your service
by providing dynamic, customer-focused promotional or informative multimedia messages to arriving and waiting customers;

• Maximize your productivity
by providing customer service agents with time-saving tools and giving managers better control and planning tools;

• Maximize your customer satisfaction
by keeping order in the waiting areas, providing waiting customers with clear info, and enabling better service;

• Minimize your waiting time
by combining streamlined workflow with clever queue management applications;

• Minimize your customer churn
by combining improved customer experience and enhanced knowledge base to build customer loyalty;

• Minimize your total cost of service
by combining rapid system implementation, low maintenance costs and streamlined operations.

Get better quality and level of service

  • The benefits provided by the queue management system solution directly improve the quality and level of service.
  • Customers are more satisfied when the waiting line is kept in order by a clear logical system.
  • Agents are more likely to provide efficient, high quality service with less work stress.
  • The system also produces statistical report data that is useful for the employer who cares about customer convenience and the work quality of employees.

Why use a Queue Management System?

For the CustomerThe customer comes up to the ticket dispenser, reads a range of offered services and pushes a touch sensitive screen in a necessary place or a key and prints the ticket with his queue number.

Now your customer may wait until he will be called without bothering himself to stand in line or not worrying about queue jumpers. Assessment of a preliminary waiting time is also an advantage for the customer.
For the StaffWhile adjusting the system, each employee and each work place is identified. With service operations adjusted in advance, each employee in his program or key calling system sees whether there are waiting customers. If there are waiting customers, an employee pushes a pull key.

This is the main function of the calling system but there are additional functions that would satisfy even the most complex algorithms of customer service.
For the Managers

The system records information and its related history on every printed ticket. The system provides service reports, including daily, monthly and yearly based statistics, as well how many and what kind of operations have been performed.

Statistical data helps in taking decisions about reducing or increasing the number of services and about the distribution and co-ordination of operations carried out by employees.

Functional Components

queue system touch screen ticket dispenser kiosk Ticket Dispenser

A dedicated ticket dispenser integrated in the queue management system ensures stable and continuous system operation.
• 17 inch IR touch screen LCD monitor
• 80mm thermal printer with auto cutter;
• Inbuilt industrial PC with windows 7/10 OS.

• Inbuilt amplifier and speaker for voice annoucement in multiple language

• Installed our queue management system software which can support for multiple language

Color can be customize,also can print your logo on it.OEM supported,and customization available

Work Station Software Counter call pad terminal Software Counter call pad terminal (workstations)Each employee has a computer, where performs ticket call functions.

It works as a terminal application,used to call customers. Its implementation is made through the counter computer (typically an existing equipment at the counter). Works on XP/Win7

Multimedia Player Box for Queue Number LCD Display

Multimedia Player Box for LCD DisplayThis player box enables the connection of a plasma, LCD display or other means to the queue management system. The display can be prepared according the customer requirements, to show the updated queue customer service information and also to provide advertising video.

Queue Management System Software

Unicode Queue Management Software
1. control softwaresignal communication center
2. management softwarecustomaries set up the queue system
3. ticket dispenser paneltake a queue number ticket
4. Reports of the queue systemgive out enough useful reports

Complete Queue Management System Work Process from Shangxu Technology Co.,Ltd

queuing ticket ispenser machine

queue system hardware calling pad queue system waiting area led main display ticket dispenser

Product Tags:

Token Management Bank Queue System


Multimedia Bank Queue System


Interactive Bank Queue System

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