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Guangzhou ShangXu Technology Co.,Ltd
Leading supplier of Queue Management System,Electronic Bank Queuing System,Hospital Queue System and etc solution with reliable quality and timely technical support.
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17 Inch Infrared Touch Screen 50HZ 60HZ Customer Queuing System

Guangzhou ShangXu Technology Co.,Ltd

17 Inch Infrared Touch Screen 50HZ 60HZ Customer Queuing System

Brand Name : ShangXu

Model Number : SX-QMS009

Certification : CE certificate

Place of Origin : Guangzhou

MOQ : 1 set

Payment Terms : T/T, Western Union

Supply Ability : 500 set per month

Delivery Time : 7 work days

Packaging Details : Standard Export Packing Cartons with Foam and other protection material

Name : queue management system

Language : English/Arabic/French/Russian.etc multiple language supported

Function : Queue management,Smart Queuing Tickets printer

Material : Cold Rolled Steel

Warranty : 1 free year

Printer : Epson 80mm Thermal Printer

Usage : QUEUE MANAGEMENT

Touch screen : IR Touch panel

Os : Windows XP / Windows 7

Power supply : 110-240V 50HZ/60HZ

Type : wired / wireless

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17 inch Touch Screen Multiple Language Token Management Customer Flow Queuing System

QUEUE MANAGEMENT SYSTEM

Our QMS system is an integrated token management application designed to organize and manage the customer flow in the service area, developed for organizations committed to obtain the best results in terms of efficiency, customer experience and service quality.

"Manage expectations, reduce customer wait times and improve employee efficiency"


Managing a waiting customer is a vital element for businesses, especially for businesses like retail, banking, healthcare, quick serving restaurants etc, where waiting time is high. Excessive queuing and waiting are among the leading causes of dissatisfaction in banks, retail stores, hospitals and government institutions. The aim is to ORGANIZE, ENGAGE & MEASURE waiting and disconnected service areas and enhance customer experience.

Main Benefits


For Organization and Employees

Optimize staff performance and productivity
Optimize resource allocation and respond to staff workloads
Enables staff to check on customer status in real time
Enables staff to manage customer queues


For Customers


Reduces customer wait time and service delivery time
Increases customer satisfaction with a better service quality
Ensures seamless customer journey and experience
Increases loyalty by providing customized personal service


17 Inch Infrared Touch Screen 50HZ 60HZ Customer Queuing System

Technical Specification for Touch Screen Ticket Token Machine

•17 inch Touch Screen LCD display • Select Service Required. • Ticket is printed with selected service name, ticket number,number of waiting person, date & time,welcome message and advertising text • Includes Real Time Reporting Features. • Built in Industrial PC • Can Link to RS485 wired or wireless •Multiple Language • Customizable

Cabinet All in one cold steel cabinet
LCD Display 17” LCD Display with resolution of 1280*1024
Touch Screen 17” IR Touch Screen
Thermal Printer 80mm Epson Thermal Printer with auto cutter
PC Configuration

CPU: Intel 2.41Ghz

2G DDR3

500G HDD

6 USB port

Windows 7 /Windows 10 OS

Speaker Inbuilt amplifier and 2 speakers
Power Supply 110V-240V

Queue Management System

1.Queue Management System software: control and manage the queues, can realize the function of Multiple language calling and Multiple language translation, and can realize the report statistic function

2.Interface and language and ticket format can be customized, and you can add logo or some other information on the ticket, like time, waiting people, the information can be editable

Accessories Requirement for Complete QMS

Touch Screen Ticket Dispenser

LED/LCD Counter Display

Hardware Call Pad or Software Call Pad

LED Main Display

Multimedia and Queue Number Player Box

TV Display (Can prepare or purchase localy by customer)

Customer Feedback Terminal (Optional)

Key Features

  • Reception supports both self-service terminal and human receptionist
  • Ticket format: Token number, service name,company logo,token ticket time,number of waiting person and etc text message
  • Queue control functions includes call next customer, call a specific customer, transfer and priority in the queue
  • Allows to customize your settings
  • Customer directions: Makes use of screens, LED signs, audio (automated voice)
  • Screen display format: Shows waiting customers token number along with complete digital signage functionality
  • Designed to operate in non-stop environment
  • Low operating cost
  • Easy availability of components on regular basis
  • Easy serviceability and maintenance

17 Inch Infrared Touch Screen 50HZ 60HZ Customer Queuing System

17 Inch Infrared Touch Screen 50HZ 60HZ Customer Queuing System

17 Inch Infrared Touch Screen 50HZ 60HZ Customer Queuing System

17 Inch Infrared Touch Screen 50HZ 60HZ Customer Queuing System

17 Inch Infrared Touch Screen 50HZ 60HZ Customer Queuing System


Product Tags:

60HZ Customer Queuing System

      

17 inch Customer Queuing System

      

17 inch 60HZ Customer Queuing System

      
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